“The Columbus YMCA has had a relationship with Nova for over 15 years and we have had Nova servicing our machines now for 10 years. We have always been happy with the service and enjoyed the people that work for Nova. We know that if we have any complaints, Nova will do their best to take care of us!”
-Jennifer Brownlow, Columbus Family YMCA, Columbus NE
“Nova Fitness has been a wonderful resource for The Center, especially as we worked through a major capital project including the addition of new machines. They provided recommendations, training, and support, and changed out a machine that was not the best fit for our client base. Jamie, our Nova Sales Manager, is a familiar face at The Center, checking in on equipment, doing hands-on maintenance, assisting with special events…even baking pies for our Thanksgiving fundraiser! She definitely goes far beyond the normal expectations of customer service, truly working with us to make sure we have what we need. We could not be more pleased with our relationship with Nova and feel fortunate to have them as our primary fitness center provider.”
-Cati DeMasi, The Center in Council Bluffs, Iowa
“When we began the planning process of building our Medically Oriented Gyms, I knew that Nova Fitness Equipment was going to be a great resource. They have not only a vast array of equipment, but their employees have a detailed knowledge of the many equipment options. They knew how to make recommendations that would fit into our budget and there were never any high-pressure sales pitches. During the entire process they were easy to work with and their service department is the perfect complement to their sales department. I know any future fitness equipment needs will be filled through Nova.”
-Josh Lander, Burgess Health Center in Onawa, Iowa.
“This YMCA is a building, but it’s the people inside the building that make it happen. The tools that Nova offers are obviously the equipment, but the biggest tool they have is the people…Anybody can have equipment, but it’s the customer service, the follow through, the ownership. That’s what makes the difference. That’s where it’s won and lost at, and that’s where Nova’s won.”
-Nick Zimmer, Montgomery County Family YMCA in Red Oak, Iowa.